Customer Churn Prediction Using Artificial Neural Network

Abstract: Churn research had been used for years to acquire possibility and to set up a sustainable patron-organization relationship. Deep learning knowledge of is one of the cutting-edge techniques utilized in churn evaluation because of its capacity to technique massive quantities of patron data. In this study, a deep learning knowledge of version is proposed to expect whether or not clients withinside the retail enterprise will churn withinside the future. The version advanced is synthetic neural community version, that are additionally regularly used withinside the churn prediction research. You can be acquainted with deep learning knowledge of, a sort of system learning knowledge of that employs a multilayer structure called neural networks, from which the word neural community derives. In the shape of a pc community, we create a community of synthetic neurons this is much like mind neurons. The synthetic neural community is primarily based totally on the gathering nodes we can name the synthetic neurons, which similarly version the neurons in a organic mind. The outcomes of the fashions had been in comparison with accuracy type tools, that are precision, keep in mind etc. The outcomes confirmed that the deep learning knowledge of version finished higher type and prediction achievement than different in comparison fashions.

Keywords: Deep Learning, ARM, Churn Prediction, Confusion Matrix, Machine Learning, Neural Network, ARM.